Your jack has suffered a major impact and its fork for attachment to the pillar is broken. Follow the steps step by step of this tutorial to replace it. TIP: If you want to use a screwdriver; to access the BTR screws at the fork without having to present the BTR head crooked and risk damaging the screw recess, assemble two bit extensions together.
a BTR key, a screwdriver
Pass the motor fork back through the cable. Screw it back onto the and put the rubber protections back on; Tip: Hold the seal on the fork to prevent it from coming out when the fork is Tip: Hold the seal on the fork to prevent it from coming off when it is moved on the cable. When reinstalling the fork, make sure that the the cable gland is well under the fork.