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Lens replacement for intercom panel Philips WelcomeEye

Is thelens on your intercom panel damaged or scratched? It will need to be replaced. Before carrying out any work or maintenance, please switch off all components of your video door entry system and place yourself on a suitable surface to avoid scratching the lens.

This tutorial is applicable for:

Philips - 531001 - WelcomeEye Touch, Philips - 531004 - WelcomeEye Compact, Philips - 531019 - WelcomeEye Comfort, Philips - 531036 - WelcomeEye Connect 2

Difficulté : Easy

Temps nécessaire : 10 minutes

Nombre d’étapes : 5

Mise à jour : February 2025

Materials needed:

Key Anti-theft door station, Phillips screwdriver

Tutorial steps:

Step 1: Remove the aluminum front panel

Unscrew the anti-theft screw on the underside of the intercom panel using the anti-theft key.
Remove the aluminum front panel

Step 2: Remove the black front panel

Turn over the aluminum front panel to gain access to the interior
Unscrew the 4 screws securing the black front panel using a screwdriver
Be careful not to lose the screws
Turn over the aluminum front panel to gain access to its exterior
Remove the black front panel from the intercom panel

Step 3: Lens replacement

Remove the old lens
Reposition the lens gasket in its slot
Reposition the new lens

Step 4: Refitting the black front panel

Ensure that the horizontal joint is correctly positioned in its housing
Ensure that the call button backlight diffuser is correctly positioned in its housing
Reposition the black front panel of the intercom panel

Step 5: Refitting the front panel.

Turn over the aluminum front panel to gain access to the interior, while maintaining the black front panel.
Screw back the 4 screws on the black front panel
Make sure there is no gap between the black front panel and the aluminum front panel
Replace the front panel on the intercom panel
Tighten the anti-theft screw
The replacement is complete