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Philips WelcomeEye Connect 2 Simplified Wifi Association

Podłączony wideofon - WelcomeEye Connect 2

Philips WelcomeEye Connect 2 Simplified Wifi Association

Having trouble connecting your smartphone to your Philips WelcomeEye connect 2 monitor? Here is a quick and easy procedure to perform this procedure

This tutorial is applicable for:

Philips - 531036 - WelcomeEye Connect 2

Difficulty : Easy

Time required : 15 minutes

Number of steps :7

Mise à jour : October 2023

Explanations in video:

Tutorial steps:

Step 1: Check the connection status of the monitor

First of all, it will be necessary to check the connection status of the monitor.
Enter the monitor settings
Then Wifi
Then Info

Step 2 : Check that the monitor's wifi is empty

Make sure that the second icon represents
If not, please click on the wifi reset

Click the back arrow to return to the previous menu.

Step 3: Select the Wifi Manual setting menu

Click on the second icon representing a wifi logo and a gear wheel.

Step 4: Select your internet box

The Philips WelcomeEye monitor will scan all compatible internet boxes in the vicinity.
Select the name of your internet box by clicking on it. In our example: “Freebox24Ghz”.

Step 5: Enter the wifi key of your internet box

Please enter manually the wifi key of your internet box, then validate.
If you have never changed the wifi key of your internet box or if you don’t know where to find it, please follow the instructions below.

Step 5.1 : Where to find the ORANGE operator Wifi key

LiveBox 4 = The wifi key is visible by clicking on the i on the front of your Livebox.
LiveBox 5 = The wifi key is located on the identification card and also on the label on the back of your Livebox.
LiveBox 6 = The wifi key is visible in the wifi settings accessible from the front screen.

Step 5.2 : Where to find the SFR operator Wifi key

SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.

Step 5.3 : Where to find the Bouygues Wifi key

Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code on the WPA line.

Step 5.4 : Where to find the Freebox operator Wifi key

Valid for Freebox Delta/Pop/Revolution/mini/One/4G+/Crystal

Please download the “Freebox Connect” application available on the AppStore and the Google Playstore.
Select the model of your Freebox and identify yourself.
The wifi key of your Freebox is located in the menu “My Wifi access”.

Step 6 : Connecting the monitor to the Wifi of your internet box

After validating your wifi key, the Philips monitor will automatically return to the “Info” menu.
Please wait about 40 seconds for the monitor to connect.
The Wifi logo must remain fixed.

In case of a connection error or if the logo is not fixed, please find the description of the error codes.

Step 7 : Connection with the smartphone

Now take your smartphone and install the “Philips WelcomeEye” application available on the AppStore or googlePlay store.
During the whole process, if the application asks you for authorizations, please allow them.

Click on the “+”.
Click on “My device is already connected to the Internet”.

Select the WelcomeEye Connect 2 video door phone.
Click on “QR code Scan”.

The camera of your smartphone will activate.
Scan the QR code of the Philips monitor from its interface Setting -> Wifi -> Info.

The Philips monitor should be found by the application.
Select it and click on “Add”.
Choose a name for your Philips monitor and click “Save”.

Change the default password of the Philips monitor. Remember: the default password is 123456. You can’t use it.
Your monitor is now connected.
Please click on your monitor to see the door station live.