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Philips WelcomeEye Connect 2 Simplified Wifi Association

Podłączony wideofon - WelcomeEye Connect 2

Philips WelcomeEye Connect 2 Simplified Wifi Association

Having trouble connecting your smartphone to your Philips WelcomeEye connect 2 monitor? Here's a quick and easy procedure to perform this operation

This tutorial is applicable for:

Philips - 531036 - WelcomeEye Connect 2

Difficulté : Easy

Temps nécessaire : 15 minutes

Nombre d’étapes : 7

Mise à jour : February 2025

Materials needed:

Tutorial steps:

Step 1: Check monitor connection status

First, you’ll need to check the monitor’s connection status.
Enter monitor settings
Then Wifi
Then Info

Step 2: Check that the monitor's wifi is empty

Make sure the second icon represents
If not, please click on reset wifi

Click on arrow to return to the previous menu.

Step 3: Select the Wifi Manual settings menu

Click on the second icon representing a wifi logo and a cogwheel.

Step 4: Select your Internet box

The Philips WelcomeEye monitor will scan all compatible Internet boxes in the vicinity.
Select the name of your Internet box by clicking on it. In our example: “Freebox24Ghz”.

Step 5: Enter your Internet box's wifi key

Now manually enter the wifi key for your Internet box, then confirm.
If you’ve never changed the wifi key on your Internet box, or don’t know where to find it, please follow the instructions below.

Step 5.1: Where to find the ORANGE operator WiFi key

LiveBox 4 = The wifi key is visible by clicking on the i on the front of your Livebox.
LiveBox 5 = The wifi key is located on the identification card and also on the label on the back of your Livebox.
LiveBox 6 = The wifi key is visible in the Wifi settings accessible from the front screen.

Step 5.2: Where to find the SFR operator Wifi key

SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.

Step 5.3: Where to find the Bouygues operator Wifi key

Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. It’s the code on the WPA line.

Step 5.4: Where to find the Freebox operator Wifi key

Valid for Freebox Delta/Pop/Révolution/mini/One/4G+/Crystal

Please download the “Freebox Connect” application available on the AppStore and Google Playstore.
Select your Freebox model and log in.
Your Freebox wifi key is located in the “My wifi access” menu.

Step 6: Connect the monitor to the Wifi network of your Internet box

After validating your wifi key, the Philips monitor will automatically return to the “Info” menu.
Please wait about 40 seconds for the monitor to connect.
The Wifi logo must remain fixed.

In the event of a connection error or if the logo is not fixed, please find the error code description.

Step 7: Connection with the smartphone

Now take your smartphone and install the “Philips WelcomeEye” application, available from the AppStore or googlePlay store.
During the entire procedure, if the application asks you for authorizations, please authorize them.

Click on the “+”.
Click on “My device is already connected to the Internet”.

Select WelcomeEye Connect 2 video door entry system.
Click on “QR code Scan”.

Your smartphone’s camera willactivate.
Scan the QR code of the Philips monitor from its interface Setting -> Wifi -> Info.

The Philips monitor should be found by the application.
Select it and click on “Add”.
Choose a name for your Philips monitor and click “Save”.

Change the default password for the Philips monitor. Remember: the default password is 123456. You cannot use it.
Your monitor is now connected.
Please click on your monitor to view intercom panel live.