Having trouble connecting your smartphone to your EXTEL Connect 2 or EXTEL Code Connect monitor?
Here's a quick and easy procedure for carrying out this operation
Step 1: Check the connection status of the monitor
First of all, it will be necessary to check the connection status of the monitor.
Wake up the monitor by clicking once on
Enter the monitor settings menu by clicking a second time on
Navigate the menu by pressing twice so that the wifi icon lights up orange.
Then click on to enter the settings menu.
Make sure the wifi module is ON.
If this is set to OFF, please change it by clicking on
Navigate the menu by pressing twice to highlight the 3rd submenu.
Then click on to enter the login menu.
Make sure that the monitor’s connection status represents
If not, click on to reset the monitor’s wifi.
Step 2: Smartphone association
Please take your smartphone and launch the EXTEL Connect application (downloadable free of charge from your smartphone’s application store).
Make sure your device is not already present in the application and click on add device.
If your device is already present, you need to delete it. Select your device, then click on settings and then delete device.
Click on “My device is not currently connected to the Internet”.
Click on “EXTEL CONNECT 2” or “EXTEL CODE CONNECT” (depending on your model).
Scroll down the application window and click “Next”.
Make sure the monitor is always on in the connection status menu, then click on “Next”.
Scan the QR code in the monitor’s connection status menu
If you have difficulty scanning the QR code, please improve the surrounding lighting and move slightly away from the QR code to improve focusing.
If the QR code is correct, the application should find your monitor. Click on “Add”.
WARNING, the EXTEL Connect 2 and EXTEL Code Connect intercom systems are compatible with a 2.4Ghz wifi network only. Please make sure that your smartphone is well connected to this type of wifi.
Please ensure that the name of your Internet box is entered in the second line. In our example, it’s called Livebox- 2.4Ghz
If no internet box appears, please make sure that the EXTEL connect application is authorized to use your smartphone’s geolocation and that your smartphone is connected to your internet box’s wifi.
In the second line, enter the wifi key for your Internet box. (Make sure it is no more than 18 characters long).
Step 2.1: Where to find the ORANGE operator Wifi key
LiveBox 4 = The wifi key is visible by clicking on the i on the front of your Livebox.
LiveBox 5 = The wifi key is located on the identification card and also on the label on the back of your Livebox.
LiveBox 6 = The wifi key is visible in the wifi settings accessible from the front screen.
Step 2.2: Where to find the SFR operator Wifi key
SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.
Step 2.3: Where to find the Bouygues operator Wifi key
Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code on the WPA line.
Step 2.4: Where to find the Freebox operator Wifi key
Freebox Delta/Pop/Révolution/mini/One/4G+/Crystal
Please download the “Freebox Connect” application available on the AppStore and the Google Playstore.
Select the model of your Freebox and identify yourself.
The wifi key of your Freebox is located in the menu “My Wifi access”.
Step 3: Sending the audio message
Bring your smartphone within 20cm of the monitor.
Turn your smartphone’s speaker up to maximum volume and click “Next”.
Your smartphone will emit a series of shrill beeps and the application will count down.
Be sure to keep the smartphone within 20cm of the monitor while this audible message is playing.
During the countdown, your monitor will restart and attempt to connect to your Internet box.
If the connection fails at the end of the countdown, please repeat the procedure from step 1.
Step 4: Name and password definition
If you haven’t made a mistake entering the wifi key, a display will appear with Matching successful.
Please enter a user name for the device. This will be the name under which the device will appear in the application.
Click on “Save”.
Please enter a personal password to secure the device in the “NEW” and “CONFIRM” lines.
This password must be made up of numbers only (please note that no two identical numbers should follow each other, e.g. 11,22,33, etc.).
The device’s default password is 123456 and cannot be used.
Then click on “Confirm”.
Step 5: Function check
The monitor is now saved and will appear under the previously saved name.
Please select it to view live outdoor video.
The association is over.
Bonus step 6: Adding the monitor to another smartphone
Take the second smartphone and launch the EXTEL Connect application (downloadable free of charge from your smartphone’s application store).
Make sure your device is not already present in the application and click on add device.
If your device is already present, you need to delete it. Select your device, then click on settings and then delete device.
Click on “My device is already connected to the Internet”.
Click on “EXTEL CONNECT 2” or “EXTEL CODE CONNECT” (depending on your model).
Click on “QR Code Scan”.
Scan the QR code in the monitor’s connection status menu
If you have difficulty scanning the QR code, please improve the surrounding lighting and move slightly away from the QR code to improve focusing.
If the QR code is correct, the application should find your monitor. Click on “Add
Enter the password you defined in step 4, then click on confirm.
Please enter a user name for the device. This will be the name under which the device will appear in the application. (it may be different from the one chosen in step 4).
Click on “Save
The monitor is now saved and will appear under the previously saved name.