Who is responsible for processing personal data?
The data controller is the person who defines for what purpose and how your personal data is collected.
AVIDSEN is responsible for processing the personal data collected:
- on the websites avidsen.com, avidsenstore.it and avidsenstore.es,
- on Umii, At Home, Philips Welcome Eye, Philips Welcome Home At home Security, Avidsen Home, Extel Connect, Philips Door Connect and IP link mobile applications.
Our firm has the expertise to ensure that your websites / mobile applications comply with French law.
With regard to your avidsen.es and avidsen.it websites, you should check whether local regulations require any statements other than those proposed in this privacy policy.
If you wish, we will be happy to consult our correspondents in Spain and Italy.
What is personal data?
Personal data is defined as any information relating to a natural person and enabling that person to be identified, either directly or indirectly.
A natural person can be identified by surname, first name, photo, video, voice sample, social security number, employee number, telephone number, etc.
On the other hand, company contact details (for example, “Company A” with its postal address, switchboard telephone number and a generic contact e-mail “compagnie1@email.fr”) are not, in principle, personal data.
What personal data do we collect?
We undertake to collect only the data that is strictly necessary for the purposes for which it is to be used.
On our websites
We collect information directly from you when you use our websites:
| Information you provide : | Purposes |
|---|---|
| Your email address Contact information (company name, surname, first name, postal address, email address, telephone number, date of birth). | To be notified when a product is back in stock When creating an online account and ordering a product |
| Contact information (last name, first name, email address, date of birth) Information about your preferences (such as product preferences) | To receive our newsletter |
| Contact information (last name, first name, telephone number and email address, postal address) | When you enter a contest |
| Contact information (last name, first name, telephone number and email address) | When using our contact form |
On our mobile applications
We collect the information you provide to enable you to create an account on one of our mobile applications (email address, city of residence, password) as well as the data listed below relating to the use / operation of our products:
| Type of products | Applications concerned | Data collected |
|---|---|---|
| Gate motorization | Umii Avidsen Home | WiFi connection parameters (network quality, SSID) Bluetooth connection Motorization parameters (battery level, force, speed, acceleration, opening offset, stop tolerance, opening percentage, etc.) History of last five events (opening, closing) History of last five errors (obstacles) |
| Videophone | Umii Avidsen Home Philips Welcome Eye Philips Welcome Home Extel Connect Philips Door Connect | Call history Recorded videos and photos with date and time Technical parameters (motion detection, detection zone, volume, etc.). |
| Camera | Avidsen Home Philips Welcome Eye Philips Welcome Home IP Link At Home Security Philips Door Connect | Dates and times of last motion detections Recorded video and photo history with date and time Technical parameters (wifi, time settings) |
| Thermostat | Avidsen Home At Home | Indoor temperature Selected mode Time range with mode (absent, economy, comfort, frost protection) |
| Alarm | Avidsen Home At Home | Time zone with mode (absent/present) Last movement/opening history with date and time |
| Bulb / Socket | Avidsen Home At Home | Time programming Status on or off Color (bulb only) |
| Roller shutter motorization | Avidsen Home At Home | Opening / closing Opening and closing times |
| Garage door motorization | Avidsen Home At Home | Garage door status (open/closed) |
Why do we process your personal data?
We process your data for specific, explicit and legitimate purposes.
We will only keep your data for as long as is necessary to fulfil the purpose for which it is being processed.
Data collected via our websites
| Purpose of processing | Legal basis |
|---|---|
| Ensuring the proper execution of your order (delivery, invoicing, after-sales service, accounting, complaints handling) | Fulfill a contract between you and AVIDSEN |
| Carrying out studies and statistical analyses to improve customer relations | AVIDSEN's legitimate interest in getting to know its customers better and improving its products |
| Management of the sending of informative newsletters and personalized newsletters / commercial offers by electronic means (email, SMS) | Consent to receive our communications |
| Participation in a contest | Consent |
| Profiling to personalize communications and advertising | Legitimate interest in profiling Consent to the collection of browsing data |
Data collected via our mobile applications
| Purpose of processing | Legal basis |
|---|---|
| Ensuring the proper execution of our products | Fulfill a contract between you and AVIDSEN |
| To enable the communication of important information | Fulfill a contract between you and AVIDSEN |
Your data will be kept for the time necessary to achieve the above-mentioned purposes.
Who will receive your data?
At AVIDSEN
Your data will only be accessible by a limited and defined number of recipients within AVIDSEN, namely our sales administration and after-sales departments.
Our service providers
Your payment details are passed on to our payment service providers and banking institutions for the purposes of carrying out transactions relating to your orders.
Your data may also be transmitted to :
- social networks through which you choose to connect in order to avoid creating an account on our websites/mobile applications (in particular Google, Facebook, Paypal),
- to transport and delivery service providers in order to ensure the delivery of your parcel and enable tracking (in particular Staci, DPD, Chronopost, La Poste),
- marketing and customer service providers, emailing and/or services analyzing transactions carried out on our websites (in particular AvisVérifié, BazaarVoice, Helo-Activation, Mailjet, Brevo, Evoclic).
Is your data transferred outside the European Union?
Your personal data is processed and hosted on servers located in France.
However, your data may occasionally be transferred to a service provider whose servers are located in a country outside the European Union.
Any transfer of data outside the European Union to a country that does not provide an adequate level of data protection will be ensured by appropriate contractual guarantees that will also comply with applicable laws and regulations.
Transfers outside the European Union may be carried out in particular within the framework of our following activities:
- Google Analytics 4: https: //support.google.com/analytics/answer/12017362
- Mailjet: https: //www.mailjet.com/fr/legal/politique-confidentialite/
- Paypal: https: //www.paypal.com/myaccount/privacy/privacyhub?locale.x=fr_BE
- PayPlug: https: //www.payplug.com/fr/politique-de-confidentialite/
What kind of safety do we guarantee?
We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal data.
In this respect, we manage access internally, carry out back-up operations and protect access with firewalls.
AVIDSEN uses standard SSL (Secure Sockets Layer) encryption on all web pages requiring the input of personal data.
These measures are designed to protect your personal data against unauthorized access, use, modification or disclosure.
What are your rights?
You have the following rights:
- a right of access,
- a right of rectification,
- the right to erase your data,
- the right to object to profiling,
- the right to limit processing,
- a right to portability of your data,
You also have the right to object to the processing of your personal data on legitimate grounds.
Where the processing of your data is based on consent, you have the right to withdraw it at any time, without justification.
You also have the right to define directives concerning the conservation, deletion and communication of your personal data after your death.
For more information on your rights, we recommend that you read the CNIL’s dedicated section: https: //www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles.
These rights can be exercised directly via the contact form on our website, by e-mail to the address or by post to the postal address :
AVIDSEN – MAISONIC
E-commerce service
19 Avenue Marcel Dassault
ZAC des Deux Lions 37200 Tours
All requests will be processed as quickly as possible and in accordance with applicable law.
If you consider that the processing of your personal data infringes your rights, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés :
CNIL
3 Place de Fontenoy
75334 PARIS CEDEX 07
Phone : 01 53 73 22 22
Cookies
A cookie is a text file that may be stored in a dedicated space on your terminal’s hard disk when you use your browser to consult an online service.
We use cookies that are strictly necessary for the website to function.
These cookies enable the website’s main services to function optimally. You can technically block them using your browser settings, but your experience on the site may be degraded. They help make our website usable by activating basic functions such as page navigation or access to secure areas.
| Transmitter | Purpose of cookies | Website concerned | Retention period |
|---|---|---|---|
| Maisonic.com (PHPSESSID) | Session cookie | Maisonic.com | 1 month |
| Maisonic.com (Thelia_cart) | Cookie to save the shopping cart when the user is not logged in | Maisonic.com | 1 month |
| Maisonic.com (crmcn) | Keeps session open | Maisonic.com | 12 months |
| Axeptio | Allows you to manage the consent or non-consent of cookies | Maisonic.com | 12 months |
| Google (Google Analytics) | Cookies for measuring the audience of our websites | Maisonic.com, Avidsenstore.it, Avidsenstore.es, Avidsen.com | 14 months |
| Google Ads | Retargeting and advertising cookies on the Google network | Maisonic.com | 3 months |
| Bing Ads | Retargeting and advertising cookies on the Google network | Maisonic.com | 13 months |
| Kwanko | Advertising cookies | Maisonic.com | 12 months |
| Ad4matnew | Advertising cookies Retargeting | Maisonic.com | 1 month |
| Targeting 360new | Advertising cookies Retargeting | Maisonic.com | 3 months |
| Beyable | Advertising cookies Content display / Promotional code on our site | Maisonic.com | 13 months |
| bsmartdata | Advertising cookies Advertising | Maisonic.com | 1 month |
| BazaarVoice | Advertising cookies Product review management | Maisonic.com | 12 months |
| Nudgify | Advertising cookies Featured content / Promo code on our site | Maisonic.com | 12 months |
| Youtube | Advertising cookies Allows you to watch videos hosted on our sites | Maisonic.com, Avidsenstore.it, Avidsenstore.es, Avidsen.com | 14 months |
| Clarity | Behavioral cookies. Allows you to troubleshoot site navigation problems. | Maisonic.com | 12 months |
For more information on cookies, please consult the ” Cookies and tracers: what does the law say? ” section of the CNIL website: https: //www.cnil.fr/fr/cookies-et-traceurs-que-dit-la-loi
How to contact us
If you have any questions about the collection and processing of your personal data, please contact us by e-mail at accueil@avidsen.com or by post at :
AVIDSEN – MAISONIC
E-commerce service
19 Avenue Marcel Dassault
ZAC des Deux Lions 37200 Tours
Last modified: 07/24/2024
